What’s new for 2017?

As always we’ve been busy over the summer improving our services to help you make the most out of studying in the Library. So, what’s new for 2017:

  • From October 2017 we’ll renew any books that you borrow to save you having to remember to do so. You’ll only have to return them when someone else needs them; see our news item for full details about how this works.
  • The changes to accessing Sheila Silver Library that we introduced in response to your feedback during the May exams are now permanent. This means you’ll need your Campus Card most of the time to enter the Library and at some times of the year, such as exams, only Leeds Beckett Card holders will be able to come in. You’ll also still need your Campus Card to access Headingley Library from 19:00-08:30.
  • We’ve introduced a peer mentoring scheme to enable new students to become more confident in their academic work with support from an experienced student.
  • MyBeckett has a new look log in page and has renamed some of the tabs. IT Support is now IT; Employability is Opportunities and Help is Support.
  • You can access the full Microsoft Office 365 suite including free copies of Office Online and up to ITB of cloud storage on OneDrive. You can download up to 5 copies onto PCs and MACs and also have access to the mobile apps.
  • Your University email account is now available via Outlook rather than Google with 50GB of storage. We’ve moved all your files and contacts across though so you don’t need to do anything. And you can still access Google Drive.
  • Turnitin’s new Feedback Studio makes it easier for you to find and navigate your originality reports, online marks and feedback. View our new guides for more info.
  • PebblePad has been redesigned with a clean, modern look and feel so that you can easily create great looking portfolios and blogs to evidence and reflect upon your work. Again, take a look at our guides for more info.
  • We’ve added Pro-Study software to all our PCs to help you collect and manage your research.
  • You no longer need to confirm your booking when you book a Student Meeting Room although the first time you do so this year you’ll need to log in.

As always if you need any help using any of our services just Contact Us.

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Welcome back to the Library

We hope you’ve had a fantastic summer. Please see below for information about some of the key changes for 2017:

  • MyBeckett has a new look log in page and has renamed some of the tabs. IT Support is now IT; Employability is Opportunities and Help is Support.
  • You can now access the full Microsoft Office 365 suite including free copies of Office Online and up to ITB of cloud storage on OneDrive. You can download up to 5 copies onto PCs and MACs and also have access to the mobile apps.
  • Your University email account is now available via Outlook rather than Google with 50GB of storage. We’ve moved all your files and contacts across though so you don’t need to do anything. And you still have access to Google Drive.
  • From October 2017 we’ll renew any books that you borrow to save you having to remember to do so. You’ll only have to return them when someone else needs them; see our news item for full details about how this works.
  • The changes to accessing Sheila Silver Library that we introduced in response to your feedback at the end of the last academic year are now permanent. This means you need your Campus Card most of the time to enter the Library and at some times of the year, such as exams, only Leeds Beckett Card holders will be able to come in. You’ll also still need your Campus Card to access Headingley Library from 19:00-08:30.

Take a look at What’s New for 2017 for details of more changes to support you whilst you study.

Your student email is changing

On 7 September your University email changed from one provided by Google (Gmail) to a new Microsoft Outlook email.  You can access your new Microsoft email account via MyBeckett.  Your email address and password remains the same.

There is no need to move your old Gmail emails as the University has used a service to move all of your content (including contacts and email categories) to your new account.

You can still access your old Gmail account until 15 December 2017 (and we’ll send you emails reminding you of this) but from 7 September all new emails will be in your new Microsoft Outlook email account.

You will need to update your own devices to ensure they access Outlook rather than Googlemail/Gmail. Our IT support pages provide instructions on how to do this and if you encounter any problems please ask Library staff for help. Our FAQ “I have added my student email to the Outlook app – why am I not receiving any new emails” should help.

You can still access Google Drive using your University email address and password or via MyBeckett.

Please note that the use of email, software and apps provided by Leeds Beckett University must be used in accordance with our data protection and IT policies. Don’t open any attachments or follow any links that you think might be suspicious.

 

Access Microsoft Office 365 for free!

As a Leeds Beckett University student you can access Microsoft Office 365 for free for as long as you are studying with us.

This gives you:

  • Full versions of Microsoft Office 2016 (including Word, Excel, PowerPoint, Access, Publisher, OneNote) on up to 5 Windows and Mac PCs
  • Unlimited access to the online and mobile app versions of Microsoft Office, Sway and Forms
  • Up to 1TB of cloud storage on OneDrive
  • Access to your University email address with 50GB of mailbox storage

Log in to the Office 365 portal with your University username and password to access this.

Our IT Support pages include information about downloading the software, systems requirements and frequently ask questions and you can also Contact Us if you need more help.

Remote (but not too remote) services…

Ever wondered who answers your calls, emails and chats when you get in touch with the Library?!?

Well, hopefully you already know that you can contact the Library 24/7 from wherever you are.  Our friendly team of Library staff work across both campuses answering your phone calls, emails and chatting live with you to help with all your Library and student IT queries.  We have a dedicated out of hours chat and phone service so whether you prefer to work at 10am or 10pm there will always be someone to reset your password or help you with your research enquiry.

Here is the remote services office at Headingley (we are a tad camera shy!)TES

Last month we dealt with over 800 phone calls, 700 emails and over 400 chats and pride ourselves on replying to your query as quick as possible (that’s within 3 hours Monday – Friday 08:30-18:30 or within 24 hours outside of these hours)

So, if you find yourself on or off-campus and would prefer to get in touch via chat/email or phone please get in touch, we will do our very best to help you.

And we’ve created a Spotify playlist to demonstrate the type of query we get!